Shipping Policy

Domestic

Domestic shipping is handled by the United States Postal Service, UPS, or Federal Express and is based on your purchase total. Domestic shipping includes the continental United States, Alaska, Hawaii, U.S. territories, and APO/FPO addresses. Use the table below to calculate your shipping expense. You may select from Standard (5-10 days) or Expedited (3-5 days). Expedited orders placed before 12:00 PM Pacific Standard Time will be shipped the same day.  Most orders are shipped within 1-3 business days. Please note: some packages may require a signature and will not be released without a signature. The delivery of your package may be delayed if no one is present at the time of delivery.


 

  *Additional $5 in shipping for every incremental $100 in merchandise
**
Additional $10 in shipping for every incremental $100 in merchandise
 

Alaska and  Hawaii

There is an additional $5.00 shipping charge for Expedited shipping to Alaska and Hawaii.


International orders

GoJane.com ships to most foreign countries. Expedited shipping is not available for international orders other than Canada.  Please note that some countries will impose tariffs on items shipped abroad.  The customer is responsible for any country specific tariffs and duties added by their respective government.
Foreign orders are usually shipped via USPS and can take 2-4 weeks to receive. Please refer to the shipping charts below to calculate international shipping expenses.

Please note that some orders may be assessed additional shipping charges due to weight and size limitations. This predominately applies to orders with large quantities of boots and shoes. If your order requires additional charges, you will be contacted to approve these charges before we ship your order.

    

Canada
Expedited shipments cannot be guaranteed due to possible delays in customs.
    

  *Additional $5 in shipping for every incremental $100 in merchandise
**
Additional $20 in shipping for every incremental $100 in merchandise

    
All other International
    

*Additional $20 in shipping for every incremental $100 in merchandise


Sales tax

Sales tax is only added to orders shipped to California.

 


Refused Packages

Orders that are refused will be charged the original shipping plus
return shipping to us. Orders shipped via UPS are subject to the
'Terms and Conditions of Service' as detailed on UPS.com.